Privacy policy.

**Last Updated: [October 2024]**

Thank you for visiting Aljuneidi Media's website (https://www.aljuneidimedia.com). We are committed to respecting your privacy and protecting any personal information you may provide us. This Privacy Policy explains how we collect, use, and safeguard your data, and it outlines your rights regarding your personal information.

1. Information We Collect

We collect personal information only if it is voluntarily provided by you through our contact forms. The types of personal information we may collect include:

  • Names: This helps us personalize our communication with you and address you appropriately.

  • Email addresses: We use this information to contact you, send relevant updates, and respond to your inquiries.

  • Phone numbers: This helps us reach out to you more directly if required.

We also may collect certain technical data automatically, such as your IP address, browser type, and operating system, as part of our website's basic functionality. However, this data is not linked to personally identifiable information and is collected only to improve user experience.

2. Purpose of Data Collection

We collect personal information for the following purposes:

  • Communication: To communicate with you in response to your inquiries and provide you with the information you request.

  • Marketing: To provide marketing updates, including news about our services, promotional content, and exclusive offers that we believe may be of interest to you.

  • User Support: To support users in addressing their questions, issues, or concerns regarding our services and to ensure a smooth experience.

  • Service Improvement: To gather feedback and understand your preferences better, which helps us enhance our services and offerings.

We strive to ensure that the information we collect is limited to what is necessary for the specified purposes and that it is handled in a way that respects your privacy.

3. Data Sharing

We do **not** share personal information with third parties. Your information is exclusively used by Aljuneidi Media for communication, marketing, and support purposes. We value your trust and take care to protect the confidentiality of your information.

In certain circumstances, we may be required by law to disclose your information, such as in response to legal requests from public authorities, including meeting national security or law enforcement requirements. However, such disclosures would only be made in compliance with applicable legal obligations.

4. Cookies and Tracking

Our website is hosted on Squarespace, which may use cookies necessary for the operation of the website. These cookies are used to ensure proper website functionality, including features such as navigation, user preferences, and security. We do not use any additional cookies or tracking technologies beyond what is required for basic website functionality.

Cookies are small text files placed on your device by the website to collect standard internet log information and visitor behavior information. You can set your browser to refuse all or some cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of our website may become inaccessible or not function properly.

5. User Rights

Users are entitled to certain rights regarding their personal information. These include:

  • Access: You have the right to request access to the personal information we hold about you.

  • Correction: If you believe that any of the information we have about you is inaccurate or incomplete, you may request corrections.

  • Deletion: You have the right to request the deletion of your personal information. If you wish to have your personal data removed from our records, please contact us at info@aljuneidimedia.com, and we will fulfill your request as soon as possible.

  • Restriction: You may request that we limit the processing of your personal information, for example, if you contest the accuracy of the data or object to its processing.

  • Objection: You can object to the processing of your personal information if you believe it is being used inappropriately.

We are committed to responding to such requests in a timely manner and ensuring that your rights are respected at all times.

6. Data Security

We take the security of your personal data very seriously. Measures we use include:

  • Encryption: All personal data collected is encrypted to ensure confidentiality and protect it from unauthorized access.

  • Secure Hosting Environments: We utilize secure servers and hosting environments to protect your data from security breaches or cyberattacks.

  • Access Control: Access to your personal information is restricted to authorized personnel only. We ensure that staff members handling personal data are aware of privacy best practices and their responsibility to protect your data.

  • Regular Security Assessments: We conduct regular security assessments and vulnerability scans to ensure that our systems remain secure and are updated with the latest security patches.

Despite our efforts to protect your information, please be aware that no method of transmission over the internet is 100% secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.

7. Children's Privacy

Our services are **not** intended for children under the age of 18. We do not knowingly collect personal information from minors. If we discover that we have inadvertently collected personal data from a child under 18, we will take immediate steps to delete that information from our records. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us at info@aljuneidimedia.com, and we will take the necessary steps to remove the data.

8. Data Retention

We retain personal information provided to us **indefinitely**, unless a specific deletion request is made by the user. This is to ensure that we have adequate records to manage our relationships with clients and maintain the high quality of our services. If you wish to have your data deleted, please contact us as detailed above, and we will take the appropriate actions to fulfill your request.

We also retain technical data collected automatically for an indefinite period to assist us in analyzing the usage of our website and improving our services. However, this data is not linked to any personally identifiable information.

9. Legal Basis for Processing

We are **not** subject to GDPR or similar regulations; however, we strive to maintain transparency and respect your privacy rights in accordance with best practices. We do not process personal information for purposes beyond communication, marketing, and user support.

We rely on your consent for collecting and using your personal information for marketing purposes. You may withdraw your consent at any time by contacting us, and we will remove your data from our marketing lists.

10. International Data Transfers

The personal information we collect may be stored or processed on international servers provided by our hosting provider. Since our website is hosted on Squarespace, data may be transferred to various data centers, including those located outside of Jordan. We do not have specific details regarding the locations of these servers. However, we take all necessary steps to ensure that your data is handled securely, in line with this privacy policy, regardless of where it is processed or stored.

By using our website, you agree that your information may be transferred, processed, and stored in countries outside of your country of residence, where data protection laws may differ from those in your jurisdiction. We will take all reasonable precautions to ensure that your personal information remains secure during such transfers.

11. Contact Information

If you have any questions, concerns, or requests regarding your personal information or this Privacy Policy, please contact us at:

  • Email: info@aljuneidimedia.com

  • Mailing Address:Aljuneidi Media, Amman, Jordan

We are committed to addressing your inquiries promptly and providing you with the necessary support. Your trust is of utmost importance to us, and we take your privacy concerns seriously.

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We may occasionally update this Privacy Policy to reflect changes in our practices, legal requirements, or technological advancements. We encourage you to review this policy periodically to stay informed about how we are protecting your data. Any updates will be posted on this page, and significant changes will be communicated through additional channels where appropriate.

Thank you for trusting Aljuneidi Media with your personal information. We remain committed to providing a secure and transparent experience for all of our website visitors and clients.